Quality Analyst

Washington, DC

Full Time

Experienced

Quality Associate

Job Title: Quality Analyst
Salary: $90K-120K
Location: Washington, DC - onsite
Employment Type: Full Time
Clearance Requirements: Active TS or Q level clearance is required

Who We Are
Management Solutions LLC (MSLLC) is an award-winning management consulting firm delivering solutions for our partners' most complex challenges. Since 2002, we have supported federal and commercial clients through expertise in project and program strategy, delivery and implementation, engineering and technical advisory services, workforce solutions, and digital solutions.
We are distinguished by our reputation for managing mission-critical projects and helping organizations improve performance through innovative, people-centered solutions. MSLLC has been recognized as Small Business of the Year by the U.S. Small Business Administration, the Department of Energy, and Oak Ridge National Laboratory and has been named one of the Top Employers in the Greater Knoxville area.
Why Join Our Team
At Management Solutions, we believe our people are the foundation of our success. We are committed to fostering a collaborative and caring culture where employees feel valued, supported, and empowered to grow. We seek professionals who think critically, solve complex problems, and are dedicated to building and sustaining a high-performing, people-centered organization.

Responsibilities
Specific responsibilities include, but are not limited to:

Implement and maintain the Project Quality Control Plan and quality assurance/quality control procedures across the program.

Conduct quality reviews of program activities and deliverables; review and approve designated deliverables prior to customer submission.

Identify quality issues, deficiencies, risks, and nonconforming work products; document findings and communicate observations to project leadership.

Track corrective and preventive actions through resolution, verify successful implementation, and escalate unresolved or noncompliant items to senior management.

Collect, analyze, and report quality metrics and KPIs; develop dashboards and reports to communicate trends, risks, and improvement opportunities.

Support project leadership in establishing quality objectives, performance measures, and continuous improvement initiatives; evaluate process effectiveness and recommend improvements.

Maintain quality records, audit documentation, and supporting evidence in accordance with program requirements.

Ensure quality management processes align with applicable federal agency requirements, contractual obligations, and recognized industry quality standards, and promote consistent quality practices across teams.

Support customer meetings, management reviews, and other program activities related to quality performance.

Qualifications
Required

Bachelor's degree in business, engineering, information technology, quality management, or a related field.

Minimum of 8 years of experience in quality management, quality assurance, quality control, project management, program management, or related discipline.

Experience reviewing deliverables.

Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

U.S. citizenship is required due to federal contract requirements.

Active Department of Energy Q clearance, or active Top-Secret security clearance.

Ability to successfully meet all MSLLC employment background screening requirements.

Ability to work full-time onsite in Washington, DC.

Skills and Competencies

Strong knowledge of quality assurance principles, continuous improvement methodologies, and risk-based quality management practices.

Excellent written and verbal communication skills, with the ability to engage effectively with technical and non-technical stakeholders.

Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple audits, reviews, deliverables, and corrective actions in a fast-paced environment.

Preferred

Experience developing, implementing, or maintaining Quality Management Plans, Quality Control Plans, or comparable program-level quality processes. Experience identifying, documenting, tracking, and resolving quality deficiencies or noncompliant items.
Experience collecting, analyzing, and reporting quality metrics to program leadership.
Experience supporting large-scale federal IT, digital transformation, or enterprise technology programs.

Experience implementing or maintaining Quality Management Systems (QMS) for federal government programs.

Familiarity with ISO 9001 Quality Management Systems and other applicable ISO quality management frameworks.
Familiarity with ISO/IEC 20000 and 27001 is a plus.
National QA or Nondestructive Examination (NDE) certification.
Experience supporting Agile, hybrid Agile, or other structured project delivery methodologies.

Working Conditions

Occasional travel may be required.

Work is performed in a professional office environment using standard office equipment.

The position is primarily sedentary but may require occasional standing, walking, and attending meetings across customer locations.

Must be able to read, interpret, and produce written deliverables, quality reports, and audit documentation in English, and communicate effectively in English with program leadership, customers, and technical/non-technical stakeholders in meetings and reviews.

Equal Employment Opportunity Statement
Management Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, or protected veteran status. Equal Employment Opportunity (EEO) is the Law.
Management Solutions is committed to providing reasonable accommodation to applicants and employees with disabilities. If you need assistance or accommodation due to a disability, please contact Human Resources.

What We Offer

Management Solutions offers a comprehensive benefits package including Medical, Rx, Dental and Vision Insurance, company paid short-term disability and life insurance, 401k plan with up to a 5% match with immediate vesting, Flexible Spending Accounts, PTO, paid holidays, and more!

Disclaimer
This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities, or working conditions associated with it.

Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Do you have at least 8 years of experience in quality management, quality assurance, program management, cybersecurity, enterprise governance, or a related discipline within a federal environment?*

Are you able to work onsite full-time in the Washington, DC metropolitan area?*

This position requires U.S. citizenship due to federal contract and security clearance requirements. Are you a U.S. citizen?*

Do you possess an active Department of Energy Q clearance, or an active Top-Secret security clearance?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application